CHOOSE YOUR PLAN

To choose the best plan, watch this video!
Cloud

PUBLIC

FREE
  • 5 Uploads/month
  • 50 mb/file File Size Limit
  • Data stored on cloud
  • Standard Support
  • Heap Dump analysis
  • Manual Data Capturing
  • Runs on Public Cloud
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
On-premise

On-prem Enterprise

$125 per users/month (min 5 users) (14 DAY TRIAL)
  • 100 Uploads/month
  • Unlimited File Size Limit
  • Data Stored On-premise
  • Premium Support
  • Heap Dump Analysis
  • Automatic Data Capturing
  • Runs on Premise
  • Problem Detections
  • ML Recommendations
  • Report Sharing
  • PDF Export
  • Json Export
  • GC log analysis
  • Thread Dump analysis
  • App log analysis
  • 13 System log analysis
  • Export Summary
  • Dashboard
  • Search
  • Report Comparison
  • Remote Data capture
  • Raw Dumps Download
  • Tickets Integration
  • APM Integration


What are the benefits of 'Enterprise' plan over 'Public' plan?

Security: In 'Public' plan Thread dumps are uploaded to public cloud. For certain enterprise, it's concern to upload production artifacts to public cloud. In 'Enterprise' plan, applications are privately installed and runs on your datacenter/local machine. Thus production artifacts will remain with in your corporate firewall.

Unlimited usage: As shown in the above table, in the 'Public' plan there are limits on the number of thread dumps that you can upload, number of API calls that you can make, size of the file that you can upload. Where as in 'Enterprise' plan there are no such limits. You have unlimited access.

Unlimited API calls: 'Enterprise' plan offers unlimited API calls, which you can use for production server monitoring, CI integration,...

Support: In 'Public' plan, service requests are attended with in 3 days. Only e-mail support is provided. In 'Enterprise plan' service requests are attended with in 24 hours. Both Email and Phone support are provided.

For more details, refer to this this blog

Do you provide any other custom plans?

Yes, we do. For few major enterprises like 'apple', 'T-mobile' we do provide an exclusive hosted environment (i.e. http://yourcompany.heaphero.io) in a secure cloud. So that you don't have to worry about installing, upgrading, maintaining, backing up data and running it 24 x 7.

What if I want to cancel my service?

No problem. If you're on a month-to-month plan you simply cancel before your next billing period. You won't be charged for the next month of service.

Can I try the product before I buy?

Sure. You can register here to get a free 14-day trial of our on-prem enterprise edition

What is the difference between Standard vs. Premium Support?

Standard Support: Service requests are attended with in 3 days. Only e-mail support is provided.

Premium Support: Service requests are attended with in 24 hours. Both Email and Phone support are provided.

Can I book a free demo?

Sure. Please submit this form